Increasing Customer Satisfaction
Hello friends, I hope you had a good weekend.
In your area you may have noticed that some businesses have added convenience features to attract new customers or to increase the satisfaction of their current ones. Food Lion recently installed an MVP Savings Center kiosk that prints out coupons specifically designed for their shoppers based upon previous purchases. Once you swipe your MVP Card or key in your telephone number the kiosk prints a personalized sheet of coupons that must be used the same day. Our last name was incorrectly spelled on the sheet but it didn’t matter because as a coupon clipper these added savings definitely helped with my grocery budget.
I was there to pick up a few items so I only used two coupons, $1.00 off Oreo Cookies and $1.00 off two packages of Oscar Mayer lunch meat both of which were on sale which was a double savings. The personalized savings sheet also included a $4.00 off /$45.00 spent coupon which would have come in handy had this been one of my weekly grocery shopping trips.
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PNC Bank has also updated their ATMs, with the acceptance of cash deposits which is a plus for people with Home Based or Direct Sale businesses. There are times when an Avon customer pays in cash and I’d like to deposit the money instead of spending it, now I can. I’ve read that there are ATMs that will dispense coins, a feature for those who may not have a hefty account and needs just a little cash to get through the day or week.
Small changes that make a big difference is a win-win for everyone!
